When your order has been shipped, you will receive a confirmation by email.

In this email you will also find a tracking number and a tracking link where you can follow your package.

You can also track your package on your account. You log in with the email you used for the order.

Track your order here

It depends on where you are. We ship orders on Monday, Wednesday and Friday. Orders within Europe will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

All products purchased from our website can be returned within 30 days of purchase for a full refund minus shipping charges.

International return orders may be subject to return shipping fees.

See our full return policy here

You do not need to create an account to place an order. However, by creating an account, you can save your shipping information, view order history, and view your product's warranty information. Additional features will be added to the account page in the near future.

Yes, we ship worldwide. Shipping costs will apply and will be added at checkout. We run discounts and promotions throughout the year, so stay tuned for exclusive offers.

RAW ROOTs ApS

CVR: 40144234

GL Kongevej 26
7442 Engesvang

Denmark

Telefon: +45 44 10 99 32
E-mail: support@rawroots.eu